Our mission at Instant Tax Service is to empower our franchise partners with the information, resources, systems, and procedures necessary to achieve their dreams.
- Open Doors
- Remove Barriers
- Reveal Opportunities
In addition to our mission statement, we also seek the following:
- Innovate with our Partners
- Communicate with Passion, Commitment and Enthusiasm
- Educate to Enrich Lives
And have a great time doing it!
Associate-Oriented Environment
We acknowledge our associates as the most valuable resource in the organization. We are committed to fostering an environment where recognition, innovation, communication and attention to detail are encouraged and rewarded.
Industry Leading Value/Selection/ Services
Offering only the highest quality tax preparation products, providing customers with an outstanding balance of value and service.
Ethical Business Conduct
Conducting our business with uncompromising honesty and integrity.
Shareholder Value
Providing our shareholders with a superior return-on-investment.
Core Values & Beliefs
Instant Tax Service strives to offer taxpayers the expertise, expedience, and options they need when preparing and filing their income tax returns.
- We will help citizens file their income tax returns by providing counseling, preparation, innovative refund products, and exceptional professional service.
- We will treat customers, fellow associates and vendors, as we want to be treated.
- We will consistently provide customer service that exceeds customer expectations.
- We will hire, train, empower, hold accountable, and retain top quality people at all levels of the organization.
- We will remain a leader in the industry by continually improving our knowledge, products, systems and methods.
