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Instant Tax Service careers and employment opportunities

Company: Income Tax Careers

Our Values

Welcome to the family!

At Instant Tax Service, we pride ourselves on the positive personality and professionalism of our team. We started out as a small, family-oriented company, and that's a feeling we continue to foster as we grow into a nationwide brand.

Our Culture

Our difference is fueling our growth

In just four years, we've grown from 97 locations to over 1,200 in 39 states. To achieve his kind of growth, you have to have something different. What makes the difference for us is the incredible team we put together at our corporate offices. This team of tax preparers, store managers, marketing gurus, financing professionals, legal experts, IT specialists - and more! - are driving us forward. Could you be one of them?

Our Benefits

What benefits you, benefits us

We offer a warm, relaxing environment, laid-back company culture, and flexible work schedule. If you're a member of our corporate team, we offer medical, dental, vision, 401(k), paid time off, 9 paid holidays a year, and much more. So, what are you waiting for?

Career Opportunities

At Instant Tax Service, we love to have fun.

That may not be something your hear from every tax company... but we're not your typical tax company. Let's face it - most tax stores loo and feel like an army recuiter's office, and the staff is even less than excited about doing taxes than their client. But getting your taxes done doesn't have to feel like a root canal. We believe that we're the only national tax preparation company that has a truly people-based culture.

Current Openings

All Instant Tax Service Locations

Apply now for a career opportunity in the income tax industry
When applying for a Career Opportunity with us be sure to attach your resume.

Find a Location Near You for a career opportunity in the income tax industry

Office Administrative Assistant

EXPECTATION FOR ALL EMPLOYEES: Supports the organization’s mission, vision and values by exhibiting the following behaviors: excellence, competence, collaboration, innovation, respect, accountability and the commitment to our community.

POSITION DESCRIPTION:

This person will be responsible for ensuring the store manager and team members have all the necessary tools to be successful by performing a variety of duties relating to office and client management. These include dealing with high level contacts and assisting the store manager with day-to-day business activities in a pleasant, positive manner.

  • Handle front desk activity including fielding multiple incoming phone lines, posting and distributing mail and courier packages, greeting visitors, and other related activities;
  • Support management on an as-needed basis with travel arrangements, communications, conference calls, and project work;
  • Identify & answer customer inquiries and resolve issues relating to charges and refunds in an efficient manner;
  • Completely and accurately process all forms, applications and documents relative to new business (i.e. 1040, 1040A, 1040EZ, schedules, letters, memos, and statements);
  • Performs other general office duties (copying, faxing, mailing, typing) as needed

MINIMUM QUALIFICATIONS:

  • Knowledge of administrative practices and procedures;
  • Ability to work in a fast-paced, dynamic environment and to work under pressure;
  • Service minded with pleasant phone etiquette;
  • Able to handle confidential information of highest level;
  • Proficient ability to use the Internet;
  • Computer literate and proficient with Microsoft® Windows & Office (Excel, Word, Outlook, etc.);
  • Excellent oral and written as well as interpersonal skills;
  • Strong math skills;
  • Years of Experience Required: At least 1 year;
  • Minimum Education Required: High School Diploma or equivalent

WORK ENVIRONMENT:

  • A progressive work environment that is in the extreme growth phase.

Office/Store Manager Duties

EXPECTATION FOR ALL EMPLOYEES: Supports the organization’s mission, vision and values by exhibiting the following behaviors: excellence, competence, collaboration, innovation, respect, accountability and the commitment to our community.

POSITION DESCRIPTION:

The Store Manager position is a diverse, challenging, and hands-on opportunity where you will perform a variety of supervisory and clerical/accounting functions.

  • Manages retail tax operations and supervises approximately two to four full-time/part-time employees;
  • Develop the strategies and plans to achieve sales results through business analysis, action planning, effective communication and consistent accountability;
  • Network, recruit, assess and hire qualified candidates;
  • Review/reconcile daily budget to ensure integrity and accuracy of information on a daily basis;
  • Able, on a consistent basis, to function in a fast-paced environment, under substantial time pressure, and to perform under the demands set by the company;
  • Ensures sales data is recorded and posted to accounting system and is given to District Director of Operations daily;
  • Identify and report all sales related problems to District Director of Operations or corporate headquarters daily;
  • Prepare and review returns while acting as an advisor to Instant Tax Service clients as needed;
  • Develop relationships with clients and staff while managing all aspects of the retail store and complying with all rules, regulations, policies and procedures set forth in the employee handbook

MINIMUM QUALIFICATIONS:

  • Ability to work independently in a fast paced environment to manage personnel, plan projects and meet target deadlines;
  • Desire to learn about the tax preparation industry and services provided by Instant Tax Service;
  • Demonstrates excellent written and oral communication skills and the ability to interact with all levels of management;
  • Versatile team player with a positive “can do” and “get it done” attitude and is willing to do whatever-it-takes in order to make sure the job is done right;
  • Strong problem solving and analytical skills;
  • Exceptional organizational skills and ability to focus on details;
  • Computer literate and proficient with Microsoft® Windows & Office (Excel, Word, Outlook, etc.);
  • Strong self image that can deal with forceful personalities and communicate with people of all types;
  • Minimum Education Required: High School Diploma or equivalent - Associate Degree in Business or related field preferred;
  • Years of Experience: Minimum of two years in customer service, bookkeeping, office, tax preparation, retail sales experience, or call center is preferred

WORK ENVIRONMENT:

  • A progressive work environment that is in the extreme growth phase.

Tax Preparer

EXPECTATION FOR ALL EMPLOYEES: Supports the organization’s mission, vision and values by exhibiting the following behaviors: excellence, competence, collaboration, innovation, respect, accountability and the commitment to our community.

POSITION DESCRIPTION:

Do you like the idea of being a seasonal tax employee, working every tax season from January to April? Are you interested in a position with a flexible schedule and summers off? Are you an experienced accountant/bookkeeper or a tax professional looking to earn good money? Instant Tax Service, one of the fastest growing retail income tax preparation companies, is looking for sharp and highly motivated individuals interested in preparing business and individual tax returns.

  • Prepare all necessary tax returns and related disclosures while acting as an advisor and developing a professional relationship with clients based on respect and trust;
  • Conduct thorough computerized tax interviews so all clients' pay the lowest tax liability allowed by law;
  • Research tax questions and issues in order to provide clients with accurate information;
  • Enter all tax return data into various professional tax programs, with an eye on quality, thoroughness and accuracy;
  • Explain and cross-sell other tax services based on client's needs;
  • Participate in cross audits and checking of tax returns prepared by other members of the team;
  • Maintain confidentiality of all client and company information

MINIMUM QUALIFICATIONS:

  • Ability to work independently in a fast paced environment to meet target deadlines;
  • Ability to prepare moderate to complex individual and business tax returns;
  • Willingness to learn tax preparation software applications essential to fulfilling everyday duties;
  • Excellent inter-personal skills and enjoy working with people from different backgrounds and income levels;
  • Ability to handle frantic environments with an upbeat attitude;
  • Knowledge of current tax laws and general accounting a plus;
  • Strong oral and written skills;
  • Meticulous attention to details to prepare accurate and high quality tax forms;
  • Experience preferred but willing to train the right person. Candidates must pass an approved tax course before hiring;
  • Proficient computer knowledge, tax software, QuickBooks, Microsoft® Word and Excel would be helpful;
  • Strong math skills;
  • Minimum Education Required: High School Diploma or equivalent and accounting certification a plus;
  • Years of Experience: Minimum of a year in customer service, bookkeeping, office, tax preparation or retail sales experience is preferred

WORK ENVIRONMENT:

  • A progressive work environment that is in the extreme growth phase.